The USB port on your PS5 is loose or dead. We fit a new port so pads charge and drives connect. Deep clean optional.
We open the console, desolder the damaged USB port and fit a new one, then check the power and data lines to the port on the board. Your PS5 is tested with a controller charging and a USB drive reading. Add the deep clean option and we clear the dust and check the fan while it is apart.
Book online, nothing to pay · Pick your fix so the parts are ready.
Bring it in, any time · Unit 2, 56 Tavistock Pl, London WC1H 9RG. Open 24 hours, every day, no appointment.
Pay after the fix · Free diagnosis, exact price confirmed before we start. No Fix No Fee.
Book and pay online · We email you a free prepaid DPD label within 24 hours.
Pack it and drop it at any DPD point · Booking number inside the box. We email you when it arrives.
Fixed and posted back · Tested, then returned free and tracked. 12-month warranty on every part we fit.
Yes. They are unaffected. This service replaces the front port that has failed.
Front ports take the most plugging and unplugging, and a tug on a cable is enough to crack the solder joints. Bent pins from a forced plug are the other common cause.
No. The Kings Cross workshop at Unit 2, 56 Tavistock Pl, London WC1H 9RG is open 24 hours, every day. Booking online just means the parts are ready when you arrive, and you pay after the fix.
Book and pay online. We email you a free prepaid DPD label within 24 hours; pack the device with your booking number inside and drop it at any DPD point. We fix it, test it and post it back free, tracked.
No Fix No Fee. If we cannot fix the fault you booked, you do not pay for the repair. Posted-in devices are returned to you.
So if your computer's gone down, don't worry. We've got you covered.
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