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Gaming / PlayStation 5 Repair / PS5 diagnostic check
PS5 · Diagnostic

PS5 diagnostic check

Not sure what is wrong with your PS5? We inspect and test it and send you the findings by message.

£42 Confirmed when you book
✓ No Fix No Fee ✓ Free diagnosis ✓ 12-month warranty on every part we fit Open 24/7, Kings Cross
PS5
1 · What you are booking Extra fixes on the same device 10% off
Add another PS5 fix to the same booking 10% off+
2 · How will it reach us?
Your booking
Pick a fix above.
Total£0
Drop-off: pay after the fix. Post-in: pay now, free DPD label both ways.

Sound familiar?

!You want to know the fault before deciding on a repair
!Several things seem wrong at once
!Another shop could not find the problem

What we do

We inspect and test your PS5, opening it where necessary, and identify the fault and what it would take to fix. You receive the findings by message with a clear recommendation. Diagnosis is free when you go on to book a repair with us, so this paid check is for when you want the findings on their own.

✓Inspection and testing, opened where needed
✓Findings and recommendation sent by message
✓Device reassembled and returned

Drop off at Kings Cross

1

Book online, nothing to pay · Pick your fix so the parts are ready.

2

Bring it in, any time · Unit 2, 56 Tavistock Pl, London WC1H 9RG. Open 24 hours, every day, no appointment.

3

Pay after the fix · Free diagnosis, exact price confirmed before we start. No Fix No Fee.

Post it to us

1

Book and pay online · We email you a free prepaid DPD label within 24 hours.

2

Pack it and drop it at any DPD point · Booking number inside the box. We email you when it arrives.

3

Fixed and posted back · Tested, then returned free and tracked. 12-month warranty on every part we fit.

Questions about this fix

When would I need this rather than the free diagnosis?−

When you want an answer without committing to a repair, for example before deciding whether to replace the device, or when you need a documented finding for a sale or dispute.

Do you need the accessories?+

Send the power supply and any cable involved in the fault. Controllers are not needed unless they are part of the problem.

Do I need an appointment to drop off?+

No. The Kings Cross workshop at Unit 2, 56 Tavistock Pl, London WC1H 9RG is open 24 hours, every day. Booking online just means the parts are ready when you arrive, and you pay after the fix.

How does posting it in work?+

Book and pay online. We email you a free prepaid DPD label within 24 hours; pack the device with your booking number inside and drop it at any DPD point. We fix it, test it and post it back free, tracked.

What if it cannot be fixed?+

No Fix No Fee. If we cannot fix the fault you booked, you do not pay for the repair. Posted-in devices are returned to you.

More PS5 fixes

All PlayStation 5 Repair →
PS5 diagnostic report
£42 · Usually 2 to 3 hours in the workshop
PS5 HDMI port replacement
from £90 · Usually 2 to 3 hours in the workshop
PS5 storage controller repair (CE-108255-1)
£170 · 3 to 5 working days
PS5 disc drive repair
£140 · Usually 2 to 3 hours in the workshop
PS5 ethernet port replacement
from £85 · Usually 2 to 3 hours in the workshop
PS5 fan replacement
£95 · 2 to 3 working days
PS5 freezing repair (CE-100095-5)
£90 · About 1 working day
PS5 front USB port replacement
from £90 · Usually 2 to 3 hours in the workshop
Rather talk it through?
A nerd is in the workshop right now, 24/7.
Call 0800 955 0071 WhatsApp us
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So if your computer's gone down, don't worry. We've got you covered.

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