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Gaming / PS4 Repair / PS4 controller pairing repair
PS4 · Repair

PS4 controller pairing repair

Your PS4 will not pair with any controller, or drops them constantly. We repair the Bluetooth or USB side of the console.

£85 3 to 5 working days
✓ No Fix No Fee ✓ Free diagnosis ✓ 12-month warranty on every part we fit Open 24/7, Kings Cross
PS4
1 · What you are booking Extra fixes on the same device 10% off
Add another PS4 fix to the same booking 10% off+
2 · How will it reach us?
Your booking
Pick a fix above.
Total£0
Drop-off: pay after the fix. Post-in: pay now, free DPD label both ways.

Sound familiar?

!Controller light flashes but never connects
!Controllers pair by cable but not wireless
!All controllers drop out, not just one
!Controller is not recognised even when plugged in

What we do

We check whether the fault is on the wireless module or the USB path, then reflow or replace the module, reseat the antennas or replace the USB port as needed. Your PS4 is tested with more than one controller for pairing and range before it goes back.

✓Wireless module or USB path repaired
✓Pairing tested with more than one controller
✓Range test before return

Drop off at Kings Cross

1

Book online, nothing to pay · Pick your fix so the parts are ready.

2

Bring it in, any time · Unit 2, 56 Tavistock Pl, London WC1H 9RG. Open 24 hours, every day, no appointment.

3

Pay after the fix · Free diagnosis, exact price confirmed before we start. No Fix No Fee.

Post it to us

1

Book and pay online · We email you a free prepaid DPD label within 24 hours.

2

Pack it and drop it at any DPD point · Booking number inside the box. We email you when it arrives.

3

Fixed and posted back · Tested, then returned free and tracked. 12-month warranty on every part we fit.

Questions about this fix

How do I know it is the console and not the controller?−

If a controller that works on another console will not pair with yours, the console is the fault. If only one controller fails, book the controller in instead.

Do I need to send a controller with the console?+

No. We test with our own controllers.

Do I need an appointment to drop off?+

No. The Kings Cross workshop at Unit 2, 56 Tavistock Pl, London WC1H 9RG is open 24 hours, every day. Booking online just means the parts are ready when you arrive, and you pay after the fix.

How does posting it in work?+

Book and pay online. We email you a free prepaid DPD label within 24 hours; pack the device with your booking number inside and drop it at any DPD point. We fix it, test it and post it back free, tracked.

What if it cannot be fixed?+

No Fix No Fee. If we cannot fix the fault you booked, you do not pay for the repair. Posted-in devices are returned to you.

More PS4 fixes

All PS4 Repair →
PS4 HDMI port replacement
£65 · Usually 2 to 3 hours in the workshop
PS4 hard drive fault repair (CE-34335-8)
£60 · Usually 2 to 3 hours in the workshop
PS4 overheating deep clean and thermal service
£60 · Usually 2 to 3 hours in the workshop
PS4 1 TB SSD upgrade with reinstall
£70 · Usually 2 to 3 hours in the workshop
Rather talk it through?
A nerd is in the workshop right now, 24/7.
Call 0800 955 0071 WhatsApp us
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