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Gaming / PlayStation 5 Repair / PS5 front USB port replacement
PS5 · Repair

PS5 front USB port replacement

The USB port on your PS5 is loose or dead. We fit a new port so pads charge and drives connect. Deep clean optional.

from £90 Usually 2 to 3 hours in the workshop
✓ No Fix No Fee ✓ Free diagnosis ✓ 12-month warranty on every part we fit Open 24/7, Kings Cross
PS5
1 · Add a deep clean and thermal service Extra fixes on the same device 10% off
Add another PS5 fix to the same booking 10% off+
2 · How will it reach us?
Your booking
Pick a fix above.
Total£0
Drop-off: pay after the fix. Post-in: pay now, free DPD label both ways.

Sound familiar?

!Controller does not charge from the port
!USB drives or headsets are not detected
!Cable is loose or wobbles in the socket
!Port is bent or has debris jammed inside

What we do

We open the console, desolder the damaged USB port and fit a new one, then check the power and data lines to the port on the board. Your PS5 is tested with a controller charging and a USB drive reading. Add the deep clean option and we clear the dust and check the fan while it is apart.

✓New USB port fitted at board level
✓Power and data lines tested
✓Optional deep clean while apart

Drop off at Kings Cross

1

Book online, nothing to pay · Pick your fix so the parts are ready.

2

Bring it in, any time · Unit 2, 56 Tavistock Pl, London WC1H 9RG. Open 24 hours, every day, no appointment.

3

Pay after the fix · Free diagnosis, exact price confirmed before we start. No Fix No Fee.

Post it to us

1

Book and pay online · We email you a free prepaid DPD label within 24 hours.

2

Pack it and drop it at any DPD point · Booking number inside the box. We email you when it arrives.

3

Fixed and posted back · Tested, then returned free and tracked. 12-month warranty on every part we fit.

Questions about this fix

Can I still use the other ports?−

Yes. They are unaffected. This service replaces the front port that has failed.

Why did the port fail?+

Front ports take the most plugging and unplugging, and a tug on a cable is enough to crack the solder joints. Bent pins from a forced plug are the other common cause.

Do I need an appointment to drop off?+

No. The Kings Cross workshop at Unit 2, 56 Tavistock Pl, London WC1H 9RG is open 24 hours, every day. Booking online just means the parts are ready when you arrive, and you pay after the fix.

How does posting it in work?+

Book and pay online. We email you a free prepaid DPD label within 24 hours; pack the device with your booking number inside and drop it at any DPD point. We fix it, test it and post it back free, tracked.

What if it cannot be fixed?+

No Fix No Fee. If we cannot fix the fault you booked, you do not pay for the repair. Posted-in devices are returned to you.

More PS5 fixes

All PlayStation 5 Repair →
PS5 diagnostic check
£42 · Confirmed when you book
PS5 diagnostic report
£42 · Usually 2 to 3 hours in the workshop
PS5 HDMI port replacement
from £90 · Usually 2 to 3 hours in the workshop
PS5 storage controller repair (CE-108255-1)
£170 · 3 to 5 working days
PS5 disc drive repair
£140 · Usually 2 to 3 hours in the workshop
PS5 ethernet port replacement
from £85 · Usually 2 to 3 hours in the workshop
PS5 fan replacement
£95 · 2 to 3 working days
PS5 freezing repair (CE-100095-5)
£90 · About 1 working day
Rather talk it through?
A nerd is in the workshop right now, 24/7.
Call 0800 955 0071 WhatsApp us
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