Gaming / Joy-Con Repair / Joy-Con rail replacement

Joy-Con · Repair

Joy-Con rail replacement

Your Joy-Con will not click onto the console, or is not recognised when attached. We replace the rail.

£48 Usually 2 to 3 hours in the workshop

✓ No Fix No Fee ✓ Free diagnosis ✓ 12-month warranty on every part we fit Open 24/7, Kings Cross

1 · What you are booking Extra fixes on the same device 10% off

Joy-Con rail replacement£48

Add another Joy-Con fix to the same booking 10% off+

Joy-Con drift repair with TMR sticks: Left£42Joy-Con drift repair with TMR sticks: Right£42Joy-Con drift repair with TMR sticks: Both£60Joy-Con TMR stick upgrade (left, right or both): Left£42Joy-Con TMR stick upgrade (left, right or both): Right£42Joy-Con TMR stick upgrade (left, right or both): Both£60

2 · How will it reach us?

Drop off at Kings Cross Unit 2, 56 Tavistock Place, open 24/7. Nothing to pay now, pay after the fix. Post it to us Mainland UK. Pay now, we email a free DPD label and post it back free.

Your booking

Pick a fix above.

Total£0

Drop-off: pay after the fix. Post-in: pay now, free DPD label both ways.

Not sure what is wrong? Free diagnosis → Not worth fixing? We will buy it → Or call 0800 955 0071

Sound familiar?

!Controller slides on but does not lock in place

!Console does not detect the controller when attached

!SL, SR or sync button does not work

!Rail is bent, cracked or the release button is stuck

What we do

We open the controller and replace the rail assembly, which carries the locking latch, the SL and SR buttons and the connector strip that talks to the console. The new rail on your Joy-Con is tested attached and detached on a console to confirm the lock, the buttons and the connection all work.

✓New rail assembly fitted

✓SL, SR and sync buttons tested

✓Attach and detach tested on a console

Drop off at Kings Cross

1

Book online, nothing to pay · Pick your fix so the parts are ready.

2

Bring it in, any time · Unit 2, 56 Tavistock Pl, London WC1H 9RG. Open 24 hours, every day, no appointment.

3

Pay after the fix · Free diagnosis, exact price confirmed before we start. No Fix No Fee.

Post it to us

1

Book and pay online · We email you a free prepaid DPD label within 24 hours.

2

Pack it and drop it at any DPD point · Booking number inside the box. We email you when it arrives.

3

Fixed and posted back · Tested, then returned free and tracked. 12-month warranty on every part we fit.

Questions about this fix

Why does the console stop seeing the controller?−

The rail carries the contacts that connect the controller to the console. Bent or worn contacts, or a damaged ribbon inside the rail, break that link.

Can the latch be repaired rather than replaced?+

The latch is part of the rail, so the whole rail is replaced. It is one part and the job is straightforward.

Do I need an appointment to drop off?+

No. The Kings Cross workshop at Unit 2, 56 Tavistock Pl, London WC1H 9RG is open 24 hours, every day. Booking online just means the parts are ready when you arrive, and you pay after the fix.

How does posting it in work?+

Book and pay online. We email you a free prepaid DPD label within 24 hours; pack the device with your booking number inside and drop it at any DPD point. We fix it, test it and post it back free, tracked.

What if it cannot be fixed?+

No Fix No Fee. If we cannot fix the fault you booked, you do not pay for the repair. Posted-in devices are returned to you.

More Joy-Con fixes

All Joy-Con Repair →

Joy-Con drift repair with TMR sticks

from £42 · Same day once we have it

Joy-Con TMR stick upgrade (left, right or both)

from £42 · Same day once we have it

Rather talk it through?
A nerd is in the workshop right now, 24/7.

Call 0800 955 0071 WhatsApp us