Tick every fault you need fixed on your DualSense (PS5). Second and later fixes 10% off.
We fit a base to each stick and supply a set of interchangeable caps in domed and concave shapes and different heights. The sticks are tested for centre and range with each cap fitted. You can swap caps on your DualSense (PS5) at home without tools.
We remove the original battery and fit a higher-capacity 4000 mAh cell that fits the existing space and connector. The charging circuit is checked and the controller is charged from empty to full to confirm it works with the larger cell. Your DualSense (PS5) goes back cycled and tested.
We strip the controller down and transfer the boards, sticks, battery and triggers into the new shell, fitting the new buttons and any trim. Choose a colour from the options on the page or send your own kit with the controller. Every input on your DualSense (PS5) is tested after reassembly.
We remove the original potentiometer modules and fit TMR (tunnelling magnetoresistance) stick modules, which read the stick position with a magnetic sensor. Both sticks are centred and tested for range, dead zone and circularity. Your DualSense (PS5) keeps its original caps and feel.
We swap the original modules for GuliKit TMR stick modules, set the tension to a neutral point and test both sticks for centre, range and circularity. We show you how to adjust the tension on your DualSense (PS5) once it is back with you.
We fit a board with tactile micro switches under the face buttons in place of the rubber membranes, giving a short travel and an audible click, like a mouse button. Each button is tested for registration and bounce on your DualSense (PS5) before we close it up.
We fit micro switches in place of the analogue trigger sensors, so each trigger registers a full pull after a few millimetres of travel with a tactile click. Both triggers are tested for clean registration on your DualSense (PS5). The triggers become digital, so games that use partial trigger pressure, such as racing games, read them as either off or fully on.
We fit a paddle kit to the back of the controller with two levers that press their own switches, wired to a small board that lets you map each paddle to a face button. We map them to a sensible default and test both paddles on your DualSense (PS5) before return.
We fit tactile micro switches under the face buttons and click switches in the triggers in a single strip down. Every input on your DualSense (PS5) is tested on a console before return. Triggers become digital, so games that use partial trigger pressure read them as fully on or off.
We fit a four-paddle kit to the rear shell, each lever pressing its own switch and wired to a remap board so any paddle can copy any face button. All four are mapped to defaults and tested on your DualSense (PS5) before return.
Book online, nothing to pay · Pick your fix so the parts are ready.
Bring it in, any time · Unit 2, 56 Tavistock Pl, London WC1H 9RG. Open 24 hours, every day, no appointment.
Pay after the fix · Free diagnosis, exact price confirmed before we start. No Fix No Fee.
Book and pay online · We email you a free prepaid DPD label within 24 hours.
Pack it and drop it at any DPD point · Booking number inside the box. We email you when it arrives.
Fixed and posted back · Tested, then returned free and tracked. 12-month warranty on every part we fit.
Yes. Tick every fault that applies and we do them together. The dearest fix is full price and every extra fix on the same device is 10% off.
No. The Kings Cross workshop at Unit 2, 56 Tavistock Pl, London WC1H 9RG is open 24 hours, every day. Booking online just means the parts are ready when you arrive, and you pay after the fix.
Book and pay online. We email you a free prepaid DPD label within 24 hours; pack the device with your booking number inside and drop it at any DPD point. We fix it, test it and post it back free, tracked.
No Fix No Fee. If we cannot fix the fault you booked, you do not pay for the repair. Posted-in devices are returned to you.
So if your computer's gone down, don't worry. We've got you covered.
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