Tick every fault you need fixed on your DualSense (PS5). Second and later fixes 10% off.
We remove the worn caps and fit new ones matched to the controller, checking the stick module underneath for drift at the same time. Your DualSense (PS5) goes back with fresh grips and no change to the stick feel.
We open the controller, disconnect and remove the old battery, and fit a new battery of the same type and capacity. The charging circuit is checked and the controller is charged from empty to full to confirm it holds a charge. Your DualSense (PS5) goes back with the new cell cycled and tested.
We check the power supply or battery first, then the port, fuses and power regulators on the board to find where the power stops. Faulty components are replaced with micro-soldering where needed and the board is tested under load. Your DualSense (PS5) is fully function tested before it goes back.
We open the controller and replace the 3.5 mm jack, or the small board it sits on where the controller uses one, using micro-soldering where the jack is mounted to the main board. The audio path is then tested with a headset on your DualSense (PS5) for left, right and mic.
We open the controller, desolder the worn stick modules from the board and fit new potentiometer modules of the same type the controller shipped with. Both sticks are checked on a test rig for centring, range and circularity before the controller is closed up. Your DualSense (PS5) goes back with the original feel.
We open the controller and replace the port, or the small port board on controllers that use one, using micro-soldering where the port is fixed to the main board. The charging circuit is checked to make sure the port was the only fault. Your DualSense (PS5) is then charged from empty and tested wired to confirm data and power both work.
We strip the controller and inspect the button contacts, rubber membranes and the board pads under them. Worn membranes and contacts are replaced, corrosion on the pads is cleaned off, and any physically damaged button caps are swapped. Every button on your DualSense (PS5) is tested on a console before it goes back.
We open the controller and check the trigger spring, pivot, sensor and the motor where the controller has one. Worn or broken parts are replaced and the trigger is tested through its full travel so it reads from zero to full pull. Your DualSense (PS5) is then tested in a game to confirm the fix.
We strip the controller and replace worn button membranes, contacts and trigger parts in one go, cleaning the board pads and checking the sensors as we work. Every input on your DualSense (PS5) is tested on a console before reassembly.
We strip the controller completely, clean the boards and contacts in an ultrasonic bath and remove any corrosion under magnification. Damaged components, membranes or stick modules are replaced and the board is tested stage by stage. Your DualSense (PS5) is reassembled and put through a full input test.
We remove the original potentiometer modules and fit TMR (tunnelling magnetoresistance) stick modules, which read position with a magnetic sensor rather than a carbon track. Each stick is centred and tested for full range, dead zone and circularity on a test rig. Your DualSense (PS5) keeps the same stick feel and cap height.
We desolder the worn modules and fit GuliKit TMR stick modules, which read position magnetically and have a tension adjustment on each stick. We set the tension to a neutral starting point and test both sticks for centre, range and circularity. Your DualSense (PS5) goes back with instructions on how to adjust the tension yourself.
Book online, nothing to pay · Pick your fix so the parts are ready.
Bring it in, any time · Unit 2, 56 Tavistock Pl, London WC1H 9RG. Open 24 hours, every day, no appointment.
Pay after the fix · Free diagnosis, exact price confirmed before we start. No Fix No Fee.
Book and pay online · We email you a free prepaid DPD label within 24 hours.
Pack it and drop it at any DPD point · Booking number inside the box. We email you when it arrives.
Fixed and posted back · Tested, then returned free and tracked. 12-month warranty on every part we fit.
Yes. Tick every fault that applies and we do them together. The dearest fix is full price and every extra fix on the same device is 10% off.
No. The Kings Cross workshop at Unit 2, 56 Tavistock Pl, London WC1H 9RG is open 24 hours, every day. Booking online just means the parts are ready when you arrive, and you pay after the fix.
Book and pay online. We email you a free prepaid DPD label within 24 hours; pack the device with your booking number inside and drop it at any DPD point. We fix it, test it and post it back free, tracked.
No Fix No Fee. If we cannot fix the fault you booked, you do not pay for the repair. Posted-in devices are returned to you.
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