Xbox Series X|S controller repair

We remove the worn caps and fit new ones matched to the controller, checking the stick module underneath for drift at the same time. Your Xbox Series X|S controller goes back with fresh grips and no change to the stick feel.

Bumpers press a small tactile switch on the board, and the plastic arm or the switch itself is usually what fails. We replace the worn switch by soldering a new one to the board, or fit a new bumper arm if the plastic has broken. Your Xbox Series X|S controller is tested to make sure both bumpers register cleanly.

We strip the controller and inspect the button contacts, rubber membranes and the board pads under them. Worn membranes and contacts are replaced, corrosion on the pads is cleaned off, and any physically damaged button caps are swapped. Every button on your Xbox Series X|S controller is tested on a console before it goes back.

We open the controller and replace the port, or the small port board on controllers that use one, using micro-soldering where the port is fixed to the main board. The charging circuit is checked to make sure the port was the only fault. Your Xbox Series X|S controller is then charged from empty and tested wired to confirm data and power both work.

We open the controller, desolder the worn stick modules from the board and fit new potentiometer modules of the same type the controller shipped with. Both sticks are checked on a test rig for centring, range and circularity before the controller is closed up. Your Xbox Series X|S controller goes back with the original feel.

We open the controller and check the trigger spring, pivot, sensor and the motor where the controller has one. Worn or broken parts are replaced and the trigger is tested through its full travel so it reads from zero to full pull. Your Xbox Series X|S controller is then tested in a game to confirm the fix.

We open the controller and replace the 3.5 mm jack, or the small board it sits on where the controller uses one, using micro-soldering where the jack is mounted to the main board. The audio path is then tested with a headset on your Xbox Series X|S controller for left, right and mic.

We strip the controller and replace worn button membranes, contacts and trigger parts in one go, cleaning the board pads and checking the sensors as we work. Every input on your Xbox Series X|S controller is tested on a console before reassembly.

We remove the original potentiometer modules and fit TMR (tunnelling magnetoresistance) stick modules, which read position with a magnetic sensor rather than a carbon track. Each stick is centred and tested for full range, dead zone and circularity on a test rig. Your Xbox Series X|S controller keeps the same stick feel and cap height.