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What happens next
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A technician reads it
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2
You get a price
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3
You decide
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Kings Cross workshop: Unit 2, 56 Tavistock Pl, London WC1H 9RG · Monday – Sunday: 24 Hours Service

While you wait — a few tips

Back up if you still can
If the device boots, copy anything precious to a drive or the cloud before it comes in.
Liquid spill? Power off now
Don't charge it, don't rice it — unplug, power down and bring it straight in.
Bring the charger
For laptops and consoles, the original power lead speeds up diagnosis.
Know your passcode
We'll only ask if we need it to test the repair — you can also stay while we test.
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